Question: I need a tool that automates call logging and provides advanced analytics for sales teams.

If you want to automate call logging and get more-advanced analytics for your salespeople, Natterbox is a good option. It can integrate with Salesforce to automatically log data, giving you a 360° view of your customers and more detailed analytics. Natterbox can help you improve customer relationships and run your contact center more efficiently with automated call logging, Microsoft Teams integration and advanced analytics in Salesforce reports and dashboards. That makes it a good option for companies where the phone is a key communication channel.

Another strong contender is Invoca. This platform is geared to maximize revenue by giving you a single view of the customer buying journey. It offers call tracking and analytics, AI-powered conversation insights and custom AI models to capture call intent and conversion outcomes. Invoca also offers agent call scoring and coaching, as well as integration with martech tools to optimize bidding and CRMs and CDPs. It's a good option for teams that want to increase revenue by using advanced analytics and automation.

Kixie is a sales engagement platform that automates calling and texting to help you get more out of your salespeople. It offers a Multi-line Power Dialer, AI-powered local presence dialing and Conversation Intelligence that can track keywords and sentiment. Kixie also integrates with more than 25 popular CRMs and productivity tools, offering real-time reporting and performance analysis. It's a good option to unify sales reps and increase revenue with smart call routing and automated prospecting.

If you want a more advanced call analysis and sales intelligence, you might want to look at Gong. This platform uses AI to give you insights into customer interactions across multiple communication channels. It offers call recording for coaching opportunities, customer voice and pipeline performance. Gong supports more than 70 languages and offers tools like Forecast to set target numbers and Engage for AI-powered sales automation. It's a good option for large GTM teams that want to maximize their revenue operations.