Specific

Analyze sales calls at scale with weekly reports, identifying trouble spots and providing actionable insights to drive revenue growth.
Sales Analytics Call Center Management Revenue Optimization

Specific is a sales call analytics tool designed to help you make data-driven decisions about revenue generation. It's designed to find trouble spots in sales interactions at large scale, delivering weekly reports on what leads are talking to your sales development representatives (SDRs) about during calls.

To get started, you'll link your calling app (Zoom, Gong, Fathom, for example), select a template (MEDDPICC, SPICED or BANT) and get a weekly report in your email inbox. You can also drill down into interactions, seeing quotes from conversations alongside CRM data.

Specific's main features include:

  • Weekly reports: A weekly digest of sales interactions.
  • Template support: MEDDPICC, SPICED and BANT templates.
  • Integration support: Link to calling apps like Zoom, Gong and Fathom.
  • Public API: For developers to integrate and interact with the service.
  • CSV import: Bulk upload call data and CRM data.
  • Custom fields: Add extra data.
  • Zapier integration: Automate with Zapier.
  • Multiple report creation: Create different reports for different needs.

Specific has a simple pricing scheme: the first 200 calls are free, then it costs $1.50 per call. There's also a 60-day money-back guarantee up to 500 calls.

If you use Specific, you can get a better handle on what's going on in sales interactions, improve your approach and ultimately boost revenue.

Published on June 14, 2024

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