Question: Do you know of a service that provides weekly reports on sales calls and allows me to drill down into individual interactions for more insights?

If you want a service that'll give you weekly sales call reports and let you dig deeper into individual interactions, Specific is a good choice. It'll generate weekly reports based on data it's structured and enriched, so you can make decisions based on data and maximize revenue. Specific can link to widely used calling apps like Zoom and Gong, and it's got prebuilt templates to get your data in order. You can also upload CSV files for historical analysis and create multiple reports to suit your needs.

Another top contender is Gong. Gong is a Revenue Intelligence platform that uses AI to give you new insights into customer interactions by analyzing calls, web conferencing, text messages and website interactions. It's got modules like Forecast for setting quotas, Engage for AI-powered sales automation, and Gong Insights for enriched data. The company also records conversations so you can get a better idea of coaching opportunities, customer sentiment and pipeline performance. That makes it a good choice for sales, customer success and marketing teams that want to improve revenue operations.

Another contender is Sybill. This AI sales assistant automates CRM updates, writes follow-up emails and analyzes customer interactions to help you get more out of your sales team. Sybill can link to other tools, including videoconferencing software and CRMs, and has modules like DealSync for updating CRM records in real time, Magic Summaries for summarizing calls, and AI Follow-up Email for writing follow-up emails. It can cut down on manual note taking and improve the accuracy of CRM data, giving you better data to make decisions to improve sales.

If you want a more all-purpose solution, Chorus has a Conversation Intelligence platform that uses machine-learning technology to record and analyze customer conversations, including calls, meetings and emails. It'll automatically capture and analyze the conversations, analyze wins and losses, and forecast sales. That can help you improve sales by figuring out what to work on and improving future conversations. Chorus can link to Zoom and has modules for call coaching and training.