If you want to automate your company's phone operations, Elto is a powerful live conversation AI that can converse for up to an hour and take follow-up actions. It's got natural-sounding voices, customizable language models and the ability to trigger downstream automation. With Human Handoff, Knowledge Bases and IVR Auto-navigation, Elto can help you streamline operations and improve customer satisfaction.
Another strong contender is PolyAI, a customer-empowered conversational platform that resolves more than 50% of calls and improves customer satisfaction with next-gen voice AI. It works in multiple languages, handles high volumes of calls and provides granular data and insights into customer conversations. PolyAI is great for use cases like account management and order management, and its pre-built integrations with existing tech stacks means it's also very efficient.
Dialpad is another option worth considering, with a full suite of AI-powered tools for customer intelligence, including an AI Voice Contact Center and Sales Center. Dialpad's platform automates tasks, coaches salespeople and offers performance metrics through AI Coaching Hub. With more than 70 integrations and top security, it's a powerful option for companies looking to improve customer communication and sales productivity.
If you're looking for a more affordable option, Ringly offers an AI-powered phone agent system that can reduce customer service costs by as much as 80%. It can handle multiple calls simultaneously and provide customers with quick answers to their questions. Ringly's customization options and analytics tools make it adaptable for businesses of all sizes and types, offering a flexible option for improving customer service efficiency.