Ada is an AI-powered customer service automation platform that works in more than 50 languages. It can tap into existing knowledge bases and other business systems to personalize answers to customers' questions. It can automate voice and email interactions, measure resolution rates automatically and coach AI systems, and is used in e-commerce, fintech and SaaS businesses.
Algomo has an AI-powered customer interaction platform that automates and personalizes customer support in more than 100 languages. That includes AI chatbots that handle common questions, live chat with human and AI triage, and omnichannel support through email, Slack, CRM and social media. Algomo integrates with Shopify and Hubspot, among other tools, and offers industry-specific options for e-commerce, travel and SaaS businesses.
Molin is focused on e-commerce sites, supporting up to 92 languages. It can take actions on behalf of customers, like collecting email addresses and initiating refunds, and can generate product descriptions and marketing content automatically. Molin's conversational AI can respond quickly and accurately to customers' questions, a move that can reduce customer support by up to 80% and boost customer satisfaction.