TeleWizard is an AI-powered call center platform for small and medium-sized businesses. It offers automated support 24/7 and guarantees that 100% of calls are answered immediately, making it a good choice for eliminating hold times. TeleWizard also offers multilingual support, easy integrations and advanced AI vision for personalized customer interactions at an affordable price.
Another powerful option is Dialpad, an all-in-one customer intelligence platform. Dialpad offers AI-powered tools for customer communications, including AI Voice, AI Contact Center and AI Sales Center. It automates tasks, makes coaching easier and tracks customer satisfaction, so it's a good choice for businesses of all sizes.
For conversational AI to improve customer support, Verloop.io offers a range of features that automate chat and voice interactions, increase agent productivity and boost customer satisfaction. Verloop.io works with a range of industries and has shown improvements in response times and handle times, making it a good addition to any call center.