Question: I'm looking for a way to eliminate hold times and improve customer satisfaction, do you know of any AI-powered call center services?

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TeleWizard

TeleWizard is an AI-powered call center platform for small and medium-sized businesses. It offers automated support 24/7 and guarantees that 100% of calls are answered immediately, making it a good choice for eliminating hold times. TeleWizard also offers multilingual support, easy integrations and advanced AI vision for personalized customer interactions at an affordable price.

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Dialpad

Another powerful option is Dialpad, an all-in-one customer intelligence platform. Dialpad offers AI-powered tools for customer communications, including AI Voice, AI Contact Center and AI Sales Center. It automates tasks, makes coaching easier and tracks customer satisfaction, so it's a good choice for businesses of all sizes.

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Verloop

For conversational AI to improve customer support, Verloop.io offers a range of features that automate chat and voice interactions, increase agent productivity and boost customer satisfaction. Verloop.io works with a range of industries and has shown improvements in response times and handle times, making it a good addition to any call center.

Additional AI Projects

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Cresta

Analyzes every conversation to extract insights and best practices, providing real-time guidance and automation to improve contact center operations and drive business results.

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Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

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boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

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LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

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Haptik

Utilizes Generative AI to automate customer support, sales, and marketing, providing personalized interactions and efficient solutions for businesses.

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Elto

Handles conversations up to an hour long with low latency, realistic voices, and fine-tuned language models, automating routine tasks and scaling with minimal code.

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Auralis

Automates up to 70% of customer support requests instantly, providing 24/7 accurate answers and support, while reducing handle time and increasing customer satisfaction.

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Ringly

Automates customer service, answering calls 24/7, handling multiple customers simultaneously, and providing quick responses to reduce expenses by up to 80%.

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ZenCall

Forward calls to an AI agent that answers and handles them according to your instructions, freeing up your time and providing 24/7 customer support.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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Algomo

Automates and personalizes customer interactions, answering up to 85% of repetitive questions, and delivering top-notch support through AI-driven chatbots and live chat.

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helpix

Provides automated, intelligent customer service across multiple channels, responding immediately in customers' native languages with human-like conversations.

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DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

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Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

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IntelSwift

Automate customer-facing processes with AI-powered chatbots, personalized product recommendations, and human handoff, transforming support centers into profit centers.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.

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Siena

Delivers personalized, empathetic customer experiences through human-like understanding, omnichannel management, and contextual insights, improving response and resolution times.

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VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

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Airkit.ai eCommerce

Code-free AI agents answer 90% of customer inquiries 24/7, providing personalized and seamless experiences, while proactively resolving issues and integrating with eCommerce tools.

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SnapCall

Empower customer support teams with asynchronous issue resolution, real-time engagement, and scheduled calls, leveraging AI-driven analysis and summarization for faster resolution.