Another top contender is Verloop.io, which is geared to automate customer support with features like automated chat and voice support, agent empowerment tools, and multilingual support. Verloop.io helps businesses deflect a significant portion of support requests, which can lead to faster response times and higher customer satisfaction. It offers real-time monitoring and role-based access control, making it a good fit for industries like e-commerce and banking.
If you want a no-code interface with advanced analytics, Moveo is worth a look. It offers a proprietary large language model fine-tuned for customer support, multi-language support, omnichannel integration, and an advanced analytics dashboard. Moveo is a good fit for industries like financial services and eCommerce, giving you valuable insights to improve the customer experience and reduce the workload for support agents.