Watermelon

Watermelon is an automated, all-in-one solution that uses the power of GPT-4o supported AI chatbots to improve customer service. The platform allows teams to delegate tasks and work 24/7 without long wait times and high-pressure workloads. Watermelon's technology allows chatbots to communicate in any language and retrieve accurate answers from a variety of sources, including documents, websites and databases.

Some of the key features of Watermelon include:

• Automated Conversations: Automate up to 96% of customer service interactions.
• Seamless Collaboration: Use an all-in-one inbox in combination with smart chatbots that automatically escalate complex issues to human agents.
• Customizable Chat Widget: Customize the chat widget to match your brand's design with unlimited customization options.
• Integrations: Connect with customer service, sales, marketing and recruitment tools using easy-to-use API, webhooks and Zapier integration.
• Advanced Analytics: Optimize chatbot performance with insights into chat interactions, channel performance and office hour engagement.
• Multi-Language Support: Chatbots can switch languages on the fly if needed.
• 24/7 Availability: Customers can reach support at any time.

Watermelon offers several pricing tiers to suit different business needs:

• Basic: €99 per month (billed annually), includes 5 users, unlimited channels and shared inbox.
• Premium: €199 per month (billed annually), includes 10 users, 1 chatbot and GPT-4o chatbot features.
• Business: €399 per month (billed annually), includes 15 users, 3 chatbots, web scraping and AI actions.
• Enterprise: €1499 per month (billed annually), includes 25 users, 10 chatbots, enterprise-level onboarding and dedicated customer success manager.

For businesses looking to optimize their customer service operations and free up staff time, Watermelon offers a free trial for those who want to see the benefits of AI-powered chatbot solutions for themselves.

Published on June 13, 2024