If you're looking for a more powerful alternative to Zoho SalesIQ, INSIDE is a good choice. It offers live chat, messaging and AI-powered personalization across multiple customer touchpoints. With live sentiment, email ticketing and AI auto-translation, INSIDE provides a unified customer engagement approach. It's geared for industries like luxury, retail and automotive, with a customized pricing model to accommodate business needs.
Another good alternative is Respond.io, an all-in-one customer conversation management platform. It captures leads from multiple sources and converts them into sales with AI-powered automation. Respond.io centralizes conversations, offers actionable insights and real-time monitoring, along with customizable software integrations and a mobile app for salespeople on the go. The platform's flexible pricing and 7-day free trial make it a good option for businesses looking for something that's easy to get started with and doesn't break the bank.
If you're looking for a platform that can help you improve digital-first customer interactions, LivePerson is worth a look. It lets businesses move from a traditional call center to digital channels for better engagement and lower costs. LivePerson features include routing voice calls to digital channels, automating common customer intents and providing conversational insights. The platform is customizable for individual businesses, though the company doesn't share pricing details.
Last, MoEngage offers insights-led customer engagement with AI-powered optimization, personalized experiences and real-time transactional alerts. It's designed to scale and is secure enough for enterprise brands. MoEngage helps companies understand customer behavior and preferences, so they can target campaigns for better engagement and ROI. It's available in three pricing tiers for businesses with different needs.