If you're looking for a Zeta Global alternative, Braze is a top contender. Braze is a customer engagement platform that uses AI to orchestrate personalized, real-time interactions across many channels. It combines data activation to create super personalized experiences and includes journey orchestration, cross-channel messaging and real-time execution. It's designed to be scalable and secure, making it a good fit for retail, media, finance, travel and on-demand businesses.
Another top contender is MoEngage, an insights-led customer engagement platform that optimizes interactions and delivers personalized experiences across multiple channels. It offers customer insights and analytics, omnichannel communication and real-time transactional alerts. MoEngage is designed to be scalable and secure, and it works with enterprises in financial services, retail and e-commerce.
Dotdigital is another contender. It's an all-in-one customer experience and data platform that centralizes and enriches data to deliver personalized, cross-channel marketing experiences. With features like advanced machine learning, email marketing, SMS marketing and real-time performance tracking, Dotdigital helps marketers build complex customer journeys and break down data silos through integrations with ecommerce and CRM systems.
Finally, Emarsys offers a comprehensive marketing software that engages customers across multiple touchpoints using AI, customer data and real-time analytics. It includes AI marketing, personalization, customer data integration, marketing automation and omnichannel marketing. Emarsys is a good fit for retail, e-commerce and hospitality businesses where customer relationships are key to revenue growth.