XOi Alternatives

Empowers field service technicians to gather job site information, access knowledge, and capitalize on insights to increase efficiency, revenue, and customer satisfaction.
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Workiz

If you're looking for a different XOi alternative, Workiz is a good choice. It's a field service management and scheduling software designed for businesses like HVAC, plumbing and construction. Workiz has tools for scheduling and dispatch, invoicing and payment processing, a mobile app and integration with software like QuickBooks and Google Local Services Ads. The software can help businesses work more efficiently, communicate better with customers and increase revenue, so it's a good alternative for improving operations and lowering costs.

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HyperTrack

Another alternative is HyperTrack. HyperTrack offers automation building blocks for on-demand work and workforce management, with a focus on improving operational KPIs like job completion rate, workforce reliability and productivity. It offers tools like nearby search, self-improving routes and ad-hoc work planning that can dramatically improve job fulfillment and workforce efficiency. HyperTrack can be integrated with other APIs and SDKs for embedded views, webhooks and detailed reports, making it a good option for simplifying operations and improving customer satisfaction.

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Fieldmobi

If you're looking for a platform that spans the divide between frontlines and back-office operations, Fieldmobi is worth a look. Fieldmobi offers a range of products including data collection and field team management, a lightweight ERP system, customizable apps and AI-powered tools. The software can be used by small businesses or large enterprises, with an interface that's designed to be easy to use for day-to-day operations. Fieldmobi's tools can help streamline operations, lower costs and improve efficiency in a range of industries.

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ServiceNow

Last, ServiceNow is a flexible digital workflow platform that can be used for a wide variety of business processes in many industries. It offers tools like IT Service Management, Customer Service Management and Field Service Management, among others. ServiceNow uses AI to automate tasks and improve productivity, making it a good option for companies that want to modernize their operations and improve employee productivity while delivering a better customer experience.

More Alternatives to XOi

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Omnitracs

Combines fleet management expertise with AI and machine learning to provide actionable insights, optimize business performance, and improve driver satisfaction and safety.

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Jochem

Instantly answers customer and employee questions within existing tool stacks, automating second-line support and continuously improving knowledge bases.

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SysAid

Automates IT services with AI-powered chatbots, task categorization, and workflow orchestration to improve end-user experience and agent productivity.

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Quinyx

Automates workforce management with AI-driven forecasting, scheduling, and labor optimization, ensuring optimal staffing and improving employee satisfaction.

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DeskDay

Resolve tickets faster with conversational ticketing, and manage projects with real-time collaboration, milestone planning, and task assignments.

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Dozuki

Digitizes expertise and upskills employees with AI-powered knowledge capture, standardized work instructions, and training programs, improving manufacturing operations and productivity.

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DeskDirector

Automate workflows, standardize processes, and improve customer relationships across multiple teams in one platform.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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QLess

Shorten wait times and improve operations with real-time notifications, virtual lines, and appointment scheduling, enhancing customer experiences and business efficiency.

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SightCall

Combines live video and multimodal generative AI to resolve issues 69% faster and increase customer satisfaction through guided and personalized service experiences.

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SalesRabbit

Leverages machine learning to identify top customers, assign buyer scores, and convert leads, optimizing sales performance and team engagement.

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Kenect

Streamline customer communication, online reputation, and payment collection with an all-in-one platform featuring AI-powered texting, review management, and payment solutions.

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Whatfix

Provides personalized onboarding, interactive guidance, and self-help support to boost digital adoption and user productivity across web, desktop, and mobile apps.

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.

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Spekit

Surfaces personalized answers, content, and training directly where reps work, eliminating search time and increasing productivity and quota attainment.

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OneReach

Build advanced multimodal AI agents that span multiple channels, customize dashboards, and integrate with 60+ enterprise systems to improve operational efficiency.

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eesel

Instantly answers company questions from integrated sources, providing efficient and secure access to knowledge for customers and employees.

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Threado

Get instant answers to internal knowledge queries with a real-time AI assistant that summarizes tickets and sources attributed responses.

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ServiceM8

Streamlines operations for trade contractors and home service businesses by tracking jobs, staff, and customers from initial call to completion and payment.

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Freshservice

Automate tasks and workflows with AI-powered tools, freeing up time for higher-level work and increasing productivity in IT service management.