ServiceM8

ServiceM8 is an all-in-one job management and customer relationship management tool for trade contractors and home service businesses. It streamlines operations by tracking jobs, staff and customers from initial call to completion, invoicing and payment. With tools for creating quotes and invoices, capturing signatures and processing payments, ServiceM8 aims to help businesses work more efficiently and keep customers happy.

ServiceM8 includes a variety of tools to help you manage your business:

• Job Management: Create, dispatch and track jobs, including scheduling, staff assignment and job status updates.
• Quoting and Invoicing: Create professional PDF quotes and invoices on-site and send them to customers by email or text message.
• Signature and Payment Capture: Record customer signatures and process credit card payments directly within the app.
• Staff Management: See where staff are and what their schedules are, assign urgent jobs quickly, and track job progress.
• Communication Tools: Send automated SMS reminders, email booking confirmations, and keep a history of all customer interactions.
• Electronic Forms: Complete custom PDF forms on-site, no paperwork required.
• Accounting Integrations: Integrate with QuickBooks Online and Xero to automatically import customer, item, invoice and payment data.

ServiceM8 pricing is tiered across five levels:

• Free: $0/month for 1 user, 30 jobs per month, and 10 AI uses per day.
• Starter: $29/month for unlimited users, 50 jobs per month, and unlimited AI uses per day.
• Growing: $79/month for unlimited users, 150 jobs per month, and unlimited AI uses per day.
• Premium: $149/month for unlimited users, 500 jobs per month, and unlimited AI uses per day.
• Premium Plus: $349/month for unlimited users, 1500+ jobs per month, and unlimited AI uses per day.

ServiceM8 is designed for trade contractors and home service businesses that want to streamline operations, reduce paperwork and improve customer service. It's designed for Apple devices, but works on Android, too. You can try ServiceM8 with a 14-day free trial, then pick the best plan for your business.

Published on June 30, 2024