HyperTrack

HyperTrack is a platform that offers building blocks to automate on-demand work and workforce management. It's designed to improve operational KPIs like job completion rate, workforce reliability, productivity and on-time delivery through APIs and SDKs for planning, assignment, tracking and verification. It's all powered by ground truth data.

HyperTrack is geared for the needs of shift work marketplaces, field service management and CRM systems. Among its features:

• Shift Work Marketplace:
  • Eliminate surprise No Call No Show (NCNS) and delays by tracking worker pre-shift activity.
  • Reduce overstaffing and backup worker payouts.
  • Automate payment dispute resolution with location intelligence.
  • Manage workforce exceptions with real-time visibility and alerts.
• Field Service Management:
  • Provide dispatch notifications and track technicians as they travel to work sites and complete service appointments.
  • Document arrival and departure times to ensure sufficient time for tasks.
  • Manage workforce exceptions with real-time visibility and alerts.
• CRM:
  • Automate distance-based expense reimbursements.
  • Free up field service and sales teams to spend more time with customers.

HyperTrack offers a range of core abilities, including:

• Nearby Search: Find nearest drivers using live location and dispatch orders on-demand.
• Self-Improving Routes: Optimize routes based on ground truth delivery data.
• Ad-Hoc Work: Track workers when they may take routes to any place at any time.
• Planned Work: Manage routes when there is prior intent about where and when workers are expected to go.

The platform also comes with a range of APIs and SDKs, including embeddable views, webhooks and reports that let you easily integrate it with your existing systems. HyperTrack is designed to help businesses improve operational efficiency and productivity when they have to manage on-demand workforces.

HyperTrack has been used by a number of companies, including gig economy platforms, delivery companies and field service management companies. Customer testimonials show the platform has helped them increase fill rates, decrease overstaffing and automate payment dispute resolution.

For companies that use on-demand workforce management, HyperTrack is designed to be a one-stop solution for optimizing job fulfillment, workforce reliability and productivity. By using HyperTrack's automation, companies can improve their operations, cut costs and improve customer satisfaction.

Published on July 3, 2024