Question: Is there a tool that can help me track and manage my field service technicians in real-time, and automate tasks like dispatch notifications and time tracking?

If you need a tool to track and manage your field service technicians in real-time, Workiz is definitely worth a look. This field service management software has a lot of the features you'd expect, including scheduling and dispatch, invoicing, payment processing, and a mobile app designed for industries like HVAC and construction. It also has automated tasks and reporting, and a 7-day free trial to get you started.

Another good option is Fieldmobi, which spans the gap between field teams and business operations. It offers data collection tools, field team management and a lightweight ERP system for small businesses. Fieldmobi offers customizable apps, a web-based dashboard, mobile app and AI-powered tools, so it can be used by businesses of all sizes.

If you want to automate and optimize, HyperTrack has a platform for workforce management and on-demand work. It includes features like tracking pre-shift activity for workers, resolving payment disputes and optimizing routes that can improve over time. HyperTrack integrates with CRM systems and offers APIs and SDKs for planning and tracking, which can help you improve operational KPIs.

Last, ServiceM8 is geared for trade contractors and home service businesses, helping you streamline operations with job tracking, customer relationship management and integration with accounting software like QuickBooks Online and Xero. It's got tools for creating quotes, dispatching jobs and processing payments, so it's a good option for keeping your daily operations running smoothly.