DispatchTrack

DispatchTrack uses AI-optimized routes and a real-time order tracker to improve last-mile delivery customer satisfaction. The platform empowers companies around the world to promise, deliver and delight their customers with speed and precision.

Some of the key features of DispatchTrack include:

• Route Optimization: AI-optimized routes provide ETAs with 98% accuracy, blending dynamic routes with manual adjustments for maximum efficiency.
• Scheduling & Tracking: Automates customer communication for scheduling, confirmation and rescheduling via text, email or phone, and offers live ETA tracking through a dedicated customer portal.
• Customer Experience: Sends personalized and relevant customer notifications to ensure a seamless delivery experience and happy customers.
• Delivery Execution: Informs customers, offers on-site services and collects proof-of-delivery through a full-featured driver mobile app.
• Reporting & Analytics: Consolidates delivery data for reporting and analysis to optimize operations and generate custom reports.

DispatchTrack is built to support a variety of industries including Delivery & Logistics, Building Supplies, Food & Beverage, Furniture & Appliance, Retail and Field Services. It helps companies lower last-mile costs by optimizing routes, engaging customers and shortening delivery times.

With DispatchTrack, customers can expect:

• Fast Implementation: Easy to set up and easy to use.
• Cost-Aware: Economic considerations for every delivery decision.
• Total Visibility: Manage fleets, deliveries and customer satisfaction with real-time insights.

The platform has received praise from customers who value its ability to optimize critical delivery operations. DispatchTrack supports more than 2,200 companies around the world, providing a comprehensive last-mile delivery management solution.

Published on June 29, 2024