If you're looking for a Watto alternative, boost.ai is a more mature, enterprise-focused conversational AI option. The company's platform is designed to improve customer satisfaction and automate customer service with AI chat and voice bots. It can handle personalized interactions, 24/7 coverage and hybrid models that combine human and virtual agents. With features like no-code interfaces and scalability, boost.ai is a good option for companies that want to streamline their customer service operations.
Another good option is Verloop, which is geared specifically for automating customer support with features like automated chat and voice interactions, agent empowerment tools and multilingual support. Verloop.io can help companies in e-commerce, banking, travel and other industries reduce response times, handle times and customer satisfaction by deflecting a high percentage of support requests.
For a more basic, no-code option, ResolveAI is an option. It lets companies train their own custom AI chatbots for customer service tasks 24/7 and integrate with services like Facebook Messenger and WhatsApp. It's good for companies that want to boost customer satisfaction and conversion rates with automated support.
Last, Ada is a more mature AI-powered customer service automation platform. Ada replaces traditional chatbots with AI-powered customer service, tapping into existing knowledge bases to personalize responses. Features include multilanguage support, automated resolution measurement and AI coaching across multiple channels. It's good for e-commerce, fintech and SaaS companies that want to improve customer service efficiency and cut costs.