Reputation Alternatives

If you're looking for Reputation alternative, InMoment is a full customer experience (CX) platform that uses AI to collect and correlate unstructured and structured experience data from many sources for a rich view of the customer journey. It also offers AI-powered surveys, reputation management and advanced analytics to help companies boost customer satisfaction and revenue, and it's been recognized by Gartner and Forrester as a leader in the field.

Another contender is CustomerIQ, which is geared specifically to aggregating, analyzing and quantifying customer feedback from multiple sources. It integrates with Slack, Hubspot and Zendesk, among other tools, and offers AI-powered tools to extract key points, filter feedback and set priorities. CustomerIQ is designed to help teams quickly analyze customer feedback and make data-driven decisions to boost revenue.

If you want to get more out of your customer feedback analytics, Anecdote is worth a look. It provides real-time insights by monitoring and analyzing feedback from multiple sources, including App Store reviews and social media. Its proprietary Natural Language Processing Engine offers sentiment analysis and bug detection, so companies can optimize customer experience and reduce churn.

Last, Birdeye is an all-in-one review management and messaging tool for multi-location businesses. It combines review management across multiple sites, social media management and listings management to help companies improve their digital presence and customer experience. With AI-powered insights and deep CRM and app integration, Birdeye also can help companies improve search engine placement and revenue.