Pano Alternatives

If you're looking for a Pano alternative, Dixa is well worth a look. It's an all-in-one conversational customer service platform that spans interactions across multiple channels -- native voice, email, social media, messaging -- through a single interface. Dixa offers a single customer view, AI-conversations and smart routing and analytics tools. It can be integrated with a wide range of apps to provide a single customer view and has a Co-Pilot add-on for extra AI help.

Another contender is Haptik, a Conversational CRM that uses Generative AI to improve customer lifecycle management. It offers tools like Gen AI Web Q&A, Gen AI Sales Assistant and Multi-Channel Support on WhatsApp, Instagram Direct and other channels. Haptik promises to improve customer satisfaction and operational efficiency with smart analytics and conversation studios.

For marketing and product teams, CustomerIQ is a powerful AI-powered platform for collecting and analyzing customer feedback from multiple sources. It can be integrated with tools like Slack, Hubspot and Zendesk, and offers features like AI-powered highlight extraction and filtering. CustomerIQ is designed to help teams make decisions based on customer data, streamline feedback analysis and drive revenue with data-driven insights.

Last, IntelSwift is an AI-powered customer service automation platform designed to increase support center efficiency. It's available 24/7 through chatbots, human handoff and personalized customer interactions. IntelSwift supports multiple languages and offers tools for real-time analytics and sales forecasting, making it a good option for companies looking to increase productivity and deliver more personalized customer experiences.