If you're looking for something other than Inline Help, there are several other options that show promise.
One of the most interesting is eesel, an AI information retrieval system that can be integrated with collaboration tools, help desks and websites. It can deliver answers immediately by training on a variety of sources, including help centers, Google Docs and other documents. eesel supports more than 80 languages and has a private-by-design architecture that should appeal to businesses. It also offers customization and white labeling options so it can be adapted to your needs for better user support and productivity.
Another good option is Verloop.io, a conversational AI service that automates customer support through chat and voice interactions. It personalizes and contextualizes conversations to improve agent productivity and customer satisfaction. With automated chat support, live chat and multilingual support options, Verloop.io can help businesses like e-commerce and banking companies respond faster and spend less time on customer support, which can improve customer satisfaction.
If you're a developer, you might prefer kapa.ai, which lets you create LLM-powered support and onboarding bots that can answer technical questions automatically. Integrations with documentation, GitHub and Slack can help you respond faster, automate support and spot gaps in the documentation. It's modular, deployable in many environments, and offers powerful analytics and customization.