If you're looking for a Churros alternative, Retention Science is another good option. This AI-powered email and SMS marketing platform for e-commerce companies uses intelligent lifecycle automation and personalized communications to drive online sales. It automates lifecycle touchpoints, offers optimized campaigns, and offers rich data reporting for in-depth analysis, making it a good fit for companies looking to optimize their retention efforts.
Another contender is Optimove. This customer-centric marketing platform aggregates customer data into personalized and targeted marketing campaigns. With a real-time Customer Data Platform (CDP), multichannel decisioning and AI optimization, Optimove can help increase customer engagement and loyalty through highly targeted marketing, similar to Churros.
If you're looking for a more general customer experience solution, InMoment offers an integrated customer experience (CX) solution that uses AI to collect and link unstructured and structured experience data. It offers AI-powered surveys, reputation management and advanced analytics to help improve customer experience and provide richer insights, which can be useful for proactive customer retention efforts.
If you're looking for a platform that focuses on maximizing customer lifetime value, CrossEngage is a good option. It offers a 360° view of every customer, no-code predictive modeling and cross-channel campaign management, which enables companies to create customized predictive audiences and optimize retention activities to maximize customer loyalty.