Chat360 Alternatives

If you're looking for a Chat360 alternative, MoEngage is a good option. The company's AI-powered customer engagement platform is designed to optimize interactions and deliver personalized customer experiences across multiple touchpoints. It offers features like customer journey orchestration, AI-powered campaign optimization and website personalization, and is geared for enterprise brands in many industries. It's designed to boost engagement and return on investment, so it's a good choice for companies that want to maximize their customer support and lead generation efforts.

Another good option is Haptik, a Conversational CRM that uses Generative AI for customer lifecycle management. It supports multichannel communications like WhatsApp, Instagram Direct and Facebook Messenger, and offers tools like Gen AI Web Q&A for fast customer support and a Gen AI Sales Assistant for personalized purchasing guidance. Haptik is good for retail, fintech and healthcare customers, and can help improve customer satisfaction and operations.

Whautomate is another option, a multichannel customer engagement and automation platform. It can integrate with a variety of platforms, including WhatsApp, Telegram and Shopify, so it's good for a wide range of businesses. Features include chatbot setup, team inboxes, marketing campaign management and workflow automation, and it can help boost sales, engagement and productivity.