Cendyn CRM Alternatives

If you're looking for a Cendyn CRM alternative, TrustYou is worth a look. TrustYou provides a comprehensive guest experience platform that includes a Customer Experience Platform (CXP), a Customer Data Platform (CDP) and a chatAI Platform. The CXP uses web-based surveys and reviews to improve quality and rankings, the CDP combines customer data into a single profile for marketing and campaign measurement, and the chatAI Platform uses AI to respond to customer feedback and engage with guests. The platform is geared for hotels that want to increase customer satisfaction and loyalty through AI-powered feedback response and personalized guest interactions.

Another good alternative is Canary. Canary is an all-in-one hospitality management platform that automates and simplifies many hotel operations, including guest experiences and targeted upsell opportunities. With features like real-time messaging, digital tipping and integration with hotel property management systems, CRMs and other operations systems, Canary can increase revenue and improve the guest experience. Its scalability and reliability make it a good choice for hotels that want to optimize operations and cut waste.

If you're interested in personalized guest interactions, check out Akia. Akia's guest messaging platform offers mini apps for interactive messaging, automated actions powered by AI and integration with property management systems. It's got a lot of features geared for hospitality, including arrival guides and digital food menus. With high engagement rates and a big jump in 5-star reviews, Akia hopes to help hotels and vacation rentals improve guest interactions and increase revenue more efficiently.