Broadly Alternatives

Streamline operations and deliver 5-star customer experiences with an all-in-one platform that automates review requests, simplifies operations, and leverages AI to save time.
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Respond.io

If you're looking for a Broadly alternative, Respond.io is a good option. This customer conversation management platform captures leads from multiple touchpoints and uses AI-powered automation to convert them across multiple communication channels like WhatsApp, email and social media. It centralizes conversations, offers actionable insights and has customizable software integrations and a mobile app for sales reps on the go. The platform's AI-powered automation delivers timely responses and ensures a consistent brand voice, making it a good fit for businesses trying to maximize customer engagement and conversion rates.

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Experience.com

Another option is Experience.com. This platform is geared to help businesses improve local professional listings, customer experience and employee engagement through AI-powered reputation management. It offers search optimization, reputation management tools and real-time data and reporting, which can help businesses improve their online presence and reputation across industries. Experience.com integrates with popular software including Google, Microsoft Teams and Salesforce, which can help businesses streamline workflow and make data-driven decisions.

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Birdeye

If you're looking for something more specialized, Birdeye is geared for multi-location businesses. It offers review management, social media management and listings management to help them improve their online presence. Birdeye integrates with more than 3,000 CRMs and apps and offers AI-powered insights to help businesses understand their customers better and drive growth. More than 150,000 local businesses and brands use Birdeye, so it's a good option for online reputation and customer experience management.

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Reply

Last, you could try Reply for AI-powered sales outreach and lead generation. The platform automates and optimizes sales processes through a multichannel approach, with features like AI-powered SDR agents, multichannel sequences and CRM integrations. Reply is geared for B2B sales and is used by more than 3,000 companies. By automating routine work and improving engagement, Reply can help businesses focus on closing deals and improving sales productivity.

More Alternatives to Broadly

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Kenect

Streamline customer communication, online reputation, and payment collection with an all-in-one platform featuring AI-powered texting, review management, and payment solutions.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Manychat

Automate two-way conversations across Instagram DM, Facebook Messenger, and SMS with unlimited custom flows, AI-powered tools, and targeted customer segmentation.

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Customers.ai

Identify up to 20% of anonymous website visitors with rich contact information, and remarket to them for a 30% conversion rate boost in just 30 minutes.

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Podium

Capture and convert leads efficiently with AI-powered automation, personalization, and integration, streamlining communication and payment processes.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

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Reputation

Aggregates internal and external data from hundreds of sources, providing a comprehensive view of a brand and predicting consumer expectations with AI-driven insights.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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CustomerIQ

Automatically extracts and analyzes customer feedback from multiple sources, providing actionable insights to drive revenue and inform product decisions.

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Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

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boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

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Customerly

Augments support teams with AI-driven chatbots, assistants, and automation, enabling faster and more accurate responses to customer requests while reducing costs.

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Marchex

Uncover customer behavior and intent with AI-driven conversation intelligence, optimizing sales and marketing strategies for improved engagement and revenue growth.

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Answerbase

Automates creation of helpful content, optimizing product pages for SEO and conversions, and improving customer satisfaction and search engine rankings.

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ResolveAI

Automate customer engagement, conversion, and support with a custom AI chatbot that works 24/7, without coding, and integrates with popular platforms.

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Monterey AI

Automates collection, analysis, and action on customer feedback from various data sources, enabling data-driven decisions and optimized product development.