If you're looking for a Broadly alternative, Respond.io is a good option. This customer conversation management platform captures leads from multiple touchpoints and uses AI-powered automation to convert them across multiple communication channels like WhatsApp, email and social media. It centralizes conversations, offers actionable insights and has customizable software integrations and a mobile app for sales reps on the go. The platform's AI-powered automation delivers timely responses and ensures a consistent brand voice, making it a good fit for businesses trying to maximize customer engagement and conversion rates.
Another option is Experience.com. This platform is geared to help businesses improve local professional listings, customer experience and employee engagement through AI-powered reputation management. It offers search optimization, reputation management tools and real-time data and reporting, which can help businesses improve their online presence and reputation across industries. Experience.com integrates with popular software including Google, Microsoft Teams and Salesforce, which can help businesses streamline workflow and make data-driven decisions.
If you're looking for something more specialized, Birdeye is geared for multi-location businesses. It offers review management, social media management and listings management to help them improve their online presence. Birdeye integrates with more than 3,000 CRMs and apps and offers AI-powered insights to help businesses understand their customers better and drive growth. More than 150,000 local businesses and brands use Birdeye, so it's a good option for online reputation and customer experience management.
Last, you could try Reply for AI-powered sales outreach and lead generation. The platform automates and optimizes sales processes through a multichannel approach, with features like AI-powered SDR agents, multichannel sequences and CRM integrations. Reply is geared for B2B sales and is used by more than 3,000 companies. By automating routine work and improving engagement, Reply can help businesses focus on closing deals and improving sales productivity.