Blozum Alternatives

If you're looking for a Blozum alternative, Haptik is definitely worth a look. Haptik's Conversational CRM suite includes tools like Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying guidance, and Intelligent Analytics for performance tracking. It also offers multichannel engagement and enterprise-grade security, which can lead to better customer satisfaction and operational efficiency.

Another good option is DigitalGenius, an AI-powered customer service automation platform geared for ecommerce. It has deep integrations with many platforms and visual AI to detect defects and recognize products. DigitalGenius can automate customer service tasks and personalize experiences for customers, resulting in lower resolution times and higher customer satisfaction.

Ada is also a good option. The platform replaces traditional scripted chatbots with AI-powered customer service so businesses can onboard and measure AI performance. Ada supports more than 50 languages and integrates with existing knowledge bases to offer personalized responses. It's shown strong results, including a 2x increase in automated resolution rate and $2.7 million in annual savings.

Last, Verloop is a conversational AI platform that automates customer support and increases agent productivity. With automated chat and voice support, contextual conversations and multilingual support, Verloop can deflect a significant percentage of support requests, resulting in better customer satisfaction across industries.