Question: Do you know of a WhatsApp Business API solution that provides industry-specific solutions for e-commerce, banking, and other industries?

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Gupshup

Gupshup is a full-featured conversational engagement platform that supports more than 30 messaging channels, including WhatsApp. It offers features like Bot Studio for creating custom conversational journeys, Agent Assist for agent productivity, and Campaign Manager for multi-channel campaigns. Gupshup supports BFSI, retail and healthcare, among other sectors, with industry-specific solutions to help businesses increase customer lifetime value and reduce service costs.

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Haptik

Another contender is Haptik, which uses Generative AI to manage customer lifecycle in sectors like Retail, Fintech, Healthcare, Insurance and Travel & Hospitality. Haptik offers tools for fast customer support, personalized sales help and smart analytics. It supports multichannel engagement on channels like WhatsApp, Instagram and Google Business Messages, with the goal of improving customer satisfaction and operational efficiency.

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Aivo

If you're looking to optimize customer interactions, Aivo offers a powerful conversational AI platform with features like a no-code WhatsApp campaign builder, live agent integration and video chat support. Aivo is well suited for fintech, retail, ecommerce and telecom, reducing call center volume and improving efficiency while also ensuring compliance with security regulations.

Additional AI Projects

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VTalkz

Engage customers with personalized WhatsApp messages, automate marketing and support activities, and improve satisfaction through targeted broadcast campaigns and shared team inboxes.

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Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.

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Wati

Personalize customer communication and automate marketing, sales, and support with targeted broadcasts, no-code chatbots, and shared team inboxes.

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Libromi

Build complex WhatsApp chatbots without coding, automating customer interactions and sales with AI-powered responses, media, and interactive elements.

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Twilio

Unlock personalized customer journeys across channels with a suite of APIs for messaging, voice, email, and user verification, enabling efficient engagement and acquisition.

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charles

Automate WhatsApp marketing with intuitive journeys, campaigns, and commerce tools, driving revenue and customer engagement through personalized interactions.

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Bird

Unifies email, SMS, and WhatsApp customer interactions, enabling personalized marketing and low-cost management of over 5 trillion messages per year.

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Chat360

Deploy no-code chatbots across WhatsApp, Facebook Messenger, Instagram, and websites to deliver personalized customer experiences and automate tasks.

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Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

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DashCX

Centralize and automate WhatsApp sales chats for teams, streamlining lead qualification, performance monitoring, and customer engagement to boost revenue and sales performance.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Engati

Build and manage conversational AI across multiple channels, including WhatsApp and Instagram, with omnichannel engagement and low-code bot building capabilities.

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Peach

Create WhatsApp-native apps without coding, reducing friction in user journeys, and enabling various actions within the chat window.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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Quickchat AI

Build custom AI Assistants with a no-code platform, featuring multilingual support, adjustable conversation styles, and knowledge base building for tailored customer interactions.

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Sendbird

Build customizable messaging experiences across multiple channels, including chat, SMS, voice, and video, with scalable APIs and SDKs for seamless customer engagement.

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Quiq

Delivers personalized, accurate customer support through AI-powered assistants, mirroring human-like responses and enabling efficient, asynchronous conversations across multiple channels.

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Spur

Automate customer support, marketing, and commerce across multiple channels, including WhatsApp, Facebook, and Instagram, with a centralized, no-code workflow builder.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

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Botpress

Create production-ready chatbots with natural language responses, integrating with 100+ services, and syncing user input with external databases for personalized interactions.