Question: Is there a SaaS cloud platform that enables operators to build trusted connections with their subscribers and open up new revenue opportunities?

If you're looking for a SaaS cloud platform that lets operators establish trusted relationships with subscribers and open up new revenue streams, Synchronoss is a good option. It lets operators establish trusted and relevant relationships with subscribers through features like AI-powered engagement, monetization and branded cloud services. The platform spans a variety of use cases in telco, home and retail, and offers a consistent, device-agnostic cloud experience across mobile, web and desktop apps.

Another good option is Twilio, a customer engagement platform that offers communication APIs for SMS, WhatsApp, voice and email. Twilio lets businesses personalize customer journeys, acquire and retain customers in a cost-effective way, and onboard users securely with strong authentication and identity tools. Its Customer Data Platform (CDP) for personalizing journeys and predicting next-best actions, along with several pricing tiers including a free account and pay-as-you-go options, makes it a good option for customer engagement.

For those who want to automate end-to-end customer journeys, Webex CPaaS is a cloud-based communication platform that spans more than 16 channels, including SMS, RCS, WhatsApp Business and Google Business Messages. Its low-code visual flow builder lets you quickly deploy and integrate with existing systems, making it a good option for automating customer interactions and improving customer experiences.

Last, Zuora can help operators with multiple business models, including subscriptions, consumption and hybrids. It streamlines order-to-revenue processes and automates revenue recognition so billing and payment processes are easier to manage. With payment orchestration and flexible pricing, Zuora helps businesses find the best pricing strategy and build strong customer relationships for more recurring revenue growth.