Kenect is a unified platform for customer communication, online reputation and payment processing for dealerships. It offers 1-to-1 texting, webchat, video chat, end-to-end online reputation management and payment plans. Kenect is tightly integrated with more than 100 point-of-sale, customer relationship management, accounting and other systems dealerships often use, which can help dealerships save time and increase revenue.
Intercom is an AI-first customer service platform with tools to help you deliver the best customer service experience. Its tools include an AI-powered inbox, AI copilot, tickets, phone support, help center and omnichannel support. Because it's AI-first, Intercom learns from every customer conversation and can improve over time to help you deliver a better service experience.
Front is a customer service platform that gathers customer conversations in one place so teams can collaborate and keep personal touch. Front offers a shared inbox, live chat, team collaboration tools and no-code automation to keep the conversation flowing. It's designed to increase productivity and keep customers happy.
For a broader approach, Channel Talk offers an AI-powered messenger designed to improve customer service by automating conversations and workflows. It offers tools like AI-driven automation, auto-generated FAQs, query routing, live chat and video conferencing. It offers a range of plans for different businesses, and Channel Talk is used by more than 160,000 businesses and handles 100 million monthly conversations.