Question: Is there a SaaS-based solution that allows teams to quickly launch and manage omni-channel campaigns with ease?

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Iterable

If you need a SaaS-based system to get omni-channel campaigns up and running and keep them running, Iterable is a top contender. The company's cross-channel marketing platform lets companies personalize customer interactions by combining real-time data from the web, email, SMS, in-app and other channels. With features like personalized messages, synchronized channels and dynamic campaigns, Iterable lets companies respond rapidly to customer data to convert and generate revenue.

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Braze

Another strong contender is Braze, a customer engagement platform that uses AI to orchestrate personalized, real-time interactions across many channels. It combines data from different sources into personalized experiences and uses Sage AI to learn brand behavior and create on-brand content. With journey orchestration and cross-channel messaging, Braze lets you manage campaigns across email, mobile app, SMS, WhatsApp and web messaging, making it a good fit for retail, media, finance and travel.

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ContactPigeon

ContactPigeon is another powerful option for managing omni-channel campaigns. The platform helps retailers personalize customer experiences and achieve predictable eCommerce and retail results. It has a centralized workflow management system for easy cross-channel campaigns and includes features like omnichannel outbound messages, unified customer profiles, dynamic segments and a predictive recommendation engine. The platform integrates with major eCommerce platforms like Shopify and WooCommerce and is designed to be user-friendly and GDPR-compliant.

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