Question: Is there a unified platform that can help me manage customer loyalty, analytics, and data operations for my retail business?

Tealium is a broad customer data platform that captures and manages customer information in real time. It provides a single customer view across all touchpoints, real-time data connections, AI connections and pre-built connections to more than 1300 systems and tools. The platform can be used for loyalty and retention, growth and acquisition, predictive insights and customer analytics.

Voyado is another contender. It offers a unified customer experience platform with AI-powered targeting, automations and loyalty management. Its Voyado Engage and Voyado Elevate products include multichannel marketing tools, campaign management and loyalty and reward management. More than 300 retail brands have used Voyado, and its technology is designed to help businesses grow through personalized customer experiences and better online shopping.

For a more focused option, Punchh is an AI-powered customer loyalty platform for retailers, restaurants and convenience stores. It combines data from more than 200 integrations into a single customer profile, then uses machine learning to generate personalized campaigns and loyalty programs. The company's technology is geared for businesses that want to improve customer retention and engagement across omnichannel touchpoints.