Alpine IQ

Alpine IQ is a family of products that can help businesses automate and optimize their operations, in particular in the retail industry. It includes a variety of tools for marketing, loyalty, analytics and data operations that can be combined to provide a unified customer experience.

Alpine IQ is used by more than 3,600 stores around the world to drive revenue and customer engagement. The platform is particularly useful for regulated industries, where it can help companies navigate complex compliance issues.

Some of the key features of Alpine IQ include:

• Marketing: Personalized and targeted customer communication workflows, including voice drops, text, email, push notifications and direct mail messaging.
• Loyalty: Customizable loyalty programs with omni-channel sign-up, reward tiers and gamification.
• Analytics: Actionable insights through consumer segmented order analytics, stock alerts, pricing fluctuations and competitor watchlists.
• Data Ops: Consolidation and cleaning of data across multiple business units, cloud applications and internal teams to ensure reliable data for data-driven decisions.
• Crew: Employee engagement and sales performance tracking, with brand-sponsored rewards and campaigns.
• Ecommerce: Online shopping experience optimization with menu search optimization, order management and integration with other Alpine IQ tools.

Alpine IQ replaces a variety of other solutions, including Airship, Klaviyo, FiveStars and others, with a unified suite that can be customized to meet the needs of a business. Its behavioral automation and verified data insights are designed to help businesses unlock new revenue and improve customer loyalty.

The platform can be used for a variety of use cases, including:

• Abandoned cart re-capture
• Winback campaigns
• Birthday offers
• Contests and lotteries
• Email, voice drop, push notifications and text messaging
• Direct mail postcards
• Market insights

Alpine IQ provides premium customer support, including dedicated assistance for high-risk industries. You can visit their website to learn more about the full suite of products and services.

Published on July 3, 2024