Question: How can I provide 24/7 customer service without increasing my support team's workload?

To offer 24/7 support without overloading your support team, you might want to check out Ada. This AI-powered customer service automation platform can handle more than 70% of customer inquiries on its own, using AI-powered agents to provide accurate and personalized answers. With features like voice and email automation, multi-language support, and automated resolution measurement, Ada can help you cut operational costs while improving customer satisfaction.

Another option is My AskAI, which can be easily integrated with widely used live chat tools like Intercom, Zendesk and HubSpot. By deflecting up to 75% of support requests, My AskAI can free up time and resources for your support team. Its 24/7 response capabilities, handovers to human agents, and automated issue categorization ensure that customers get the support they need without overwhelming your team.

Auralis is a powerful conversational AI solution that can handle up to 70% of customer requests immediately. It's available in more than 100 languages and can be integrated with existing help desk tools for a seamless experience. With features like agent handoff, multi-lingual support, and increased customer satisfaction, Auralis is a great option for companies that want to scale their customer support.

If you're looking for a more comprehensive solution, check out Helpshift. This all-in-one platform combines self-service, conversational support and ticketing to deliver the best possible customer experience. With AI-powered tools like Self-Help AI and Managed AI Workflows, Helpshift can help you lower support costs and increase agent productivity through automation and AI chatbots.