If you need a tool to gather and synthesize product feedback from different sources, CustomerIQ is worth a look. It has native integrations with Slack, Intercom and other tools, as well as Zapier and API connections to more than 1,000 other apps. CustomerIQ's AI abilities include extracting highlights, filtering and searching, so you can understand what customers are saying, figure out what they're asking for and decide what to do. It also has tools to align your team, AI assistants and document editing, so it's good for teams that want to get feedback into their workflow.
Another powerful option is Olvy, which can handle user feedback from Slack, Discord, Twitter and other sources. Olvy can generate summaries, perform thematic analysis and sentiment analysis to help you make sense of lots of feedback. It can integrate with tools like ClickUp, Linear, Jira, Zendesk and Intercom for a unified feedback system and more detailed results. The tool can help you make decisions based on data and build products that customers want.
If you need something fast and easy, check out Sauce. This AI-based tool can gather feedback and analyze it in less than 5 minutes. Sauce integrates with Slack, Intercom and Zendesk, and you can upload historical data in a CSV file. Features include real-time clustering, customer segmentation and SOC2 compliance. It's good for improving product adoption and reducing churn.
Last, Fibery can help product teams build products based on market signals and customer feedback. It can gather feedback from email, Intercom, Zendesk and Slack, and has AI-powered insight detection and customizable prioritization. Fibery can integrate with Jira, Trello and Airtable, and has features like interview summarization and sentiment analysis. It's designed to help product teams work more efficiently and make data-driven decisions.