Another top contender is Dialpad, an AI-powered customer intelligence platform that works well with Teams. Dialpad has tools like AI Voice, AI Contact Center and AI Sales Center to help teams communicate better. It automates tasks, coaches employees and measures customer satisfaction, so it's good for small and large businesses. With its broad integration and enterprise-level security, Dialpad is a powerful option for fluid communication and collaboration.
Intermedia is another unified communications platform that combines voice, video, chat, files and contact center features with AI. It's designed for remote and hybrid work with features like auto-attendents, hunt groups and presence indicators, and has strong security features. Intermedia integrates with Microsoft 365 and supports a range of industries, so it's a good option for companies that want to modernize their communication and productivity.
Last, GoTo Connect offers a cloud-based phone system and customer engagement software. The platform centralizes business communications with multichannel engagement options and offers high uptime and enterprise-level security. It integrates with tools you already use and is designed to scale with your business, so it's good for a range of industries.