Question: I'm looking for a chatbot solution that can handle multilingual conversations and integrate with my CRM system.

If you're looking for a more mature chatbot platform that can handle multilingual conversations and integrate with CRM systems, Haptik is a good option. This Conversational CRM uses Generative AI to manage the customer lifecycle across industries. It comes with features like Smart Agent Chat, Intelligent Analytics and Multi-Channel Support, and can integrate with channels like WhatsApp, Instagram Direct and Google Business Messages. Haptik also has built-in security and cost optimization, and is a good option for improving customer satisfaction and operational efficiency.

Another powerful option is Conversica, which is geared for revenue teams that want to automate interactions that are more human-like. It can handle multilingual and omnichannel conversations, using sophisticated NLU and NLG models. Conversica's AI-powered digital assistants can engage and qualify leads, and it can integrate with popular CRMs, MAPs and Customer Success platforms. It's a good option for automating workflows and improving customer retention.

Orimon is a chatbot platform inspired by ChatGPT that can be used for sales, support and engagement. It can handle more than 150 languages and integrates with CRM systems for lead qualification and multichannel support. Orimon's hybrid AI and human support model, along with detailed analytics, can help you improve the customer experience.

For a more flexible and scalable option, Kommunicate offers a customer service automation platform that can handle more than 100 languages and span multiple channels. It's designed to automate and optimize customer inquiries, responding quickly and accurately. Kommunicate's CRM and ticketing system integrations, along with its enterprise-grade security, make it a good option for businesses of all sizes looking to improve their customer service operations.