Question: I'm looking for a live chat solution that integrates with Microsoft Teams and Slack for seamless customer support.

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Social Intents

If you're looking for a live chat solution that integrates with Microsoft Teams and Slack, Social Intents could be a good fit. The tool lets teams respond to website visitors directly from Microsoft Teams, Slack, Zoom and Google Chat. It offers real-time chat, hybrid AI chatbots, customizable chat widgets and real-time auto-translation. Social Intents also lets you build your own chatbots through integration with Google's Dialogflow, and offers a range of pricing options, including a 14-day free trial.

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My AskAI

Another good option is My AskAI, which integrates with Microsoft Teams and Slack for customer support. It can deflect up to 75% of support requests so teams can handle fewer tickets and focus on higher-priority work. It offers features like a seamless handoff to human support agents, automated content integration and customizable chatbots in multiple languages. My AskAI offers a free option and other pricing tiers.

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SignalZen

If you're looking for a more advanced customer support system, SignalZen integrates with Slack and MS Teams. It offers customizable live chat widgets, email templates and a built-in help center. SignalZen's AI Copilot can respond to customer requests even when support agents are away, so customers get help 24/7. It also supports multiple languages and offers a 30-day free trial.

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Algomo

Last, Algomo offers an AI-powered customer interaction platform that integrates with Slack and offers omnichannel support through email, CRM and social media. Its AI chatbot can handle up to 85% of repetitive questions, and it can personalize interactions in more than 100 languages. Algomo also integrates with Shopify, Hubspot and Google Analytics, so it can support a variety of business needs.

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