If you're looking for a platform that brings more sophisticated marketing abilities to lead generation and customer personalization for car dealerships, DriveCentric is another top choice. The AI-infused CRM software balances ease of use with the latest features, including lead generation, personalization and engagement targeting. It can connect to a variety of third-party partners and offers 24/7 human-like support, freeing up employees for higher-level work and providing real-time insights to optimize operations and customer satisfaction.
Another strong contender is Fullpath, which aggregates dealership-specific data sources into a single AI-powered shopper profile. It can segment audiences deeply, personalize interactions and update data in real time to help dealerships build better customer relationships and sell more cars. Fullpath's data security and dynamic connections to automotive technology partners means it can be used for long-term customer relationships and loyalty.
If you want a more integrated customer communication and online reputation management, Kenect is another option. It offers a range of tools for texting, review management, payment collection, lead generation and video chat that can be integrated with dealerships' DMS and CRM systems. Kenect can help dealerships simplify customer interactions and generate more revenue, and it can help dealerships better manage and nurture customer relationships.
Last, Adobe Marketo Engage is a mature marketing automation system for orchestrating and personalizing customer journeys across many different touchpoints. With marketing automation, account-based marketing, lead management and email marketing, it can help businesses nurture customers over their entire lifetime, making it a good option for those who want to improve their marketing and customer relationships.