Question: I'm looking for a language model copilot that provides real-time suggestions and insights to improve customer support and sales teams' performance.

If you're looking for a language model copilot that offers real-time suggestions and insights to boost customer support and sales teams, Sapling is worth a look. The platform is geared for customer-facing teams and can be integrated with a range of messaging services for better response quality and speed. It comes with features like Sapling Suggest, Autocomplete Everywhere and Conversational Insights that help teams respond with personalized messages while maintaining a professional tone. It also integrates with common messaging and CRM tools and has tiered pricing to accommodate different team sizes.

Another top contender is Mendable, which lets companies create their own AI chat apps to improve customer support and sales enablement. Mendable can be used for a range of use cases including documentation, customer success, sales and product copilot. It's highly customizable with continuous training, so it can be adapted to fit with a range of tools and APIs. Mendable also has strong security controls and a free plan with 500 message credits per month, so it's a good option for businesses of all sizes.

If you're in the revenue teams camp, Conversica offers a more mature conversational AI platform. It uses self-supervised AI models to mimic human interactions with customers to drive conversions across the customer journey. Conversica supports multilingual and omnichannel conversations and comes with a library of pre-built conversations that can be customized for desired business outcomes. It also integrates with leading CRM, MAP and customer success platforms to automate workflows and drive revenue.

Last, Haptik offers a Conversational CRM that uses generative AI to improve customer lifecycle management across a range of industries. Its suite of tools includes a Gen AI Web Q&A for quick support and a Gen AI Sales Assistant for personalized buying guidance. Haptik also offers Intelligent Analytics for performance tracking and Multi-Channel Support for customer interaction across multiple channels. The platform is designed to improve customer satisfaction and operational efficiency, with customizable solutions and strong security controls.