Question: How can I improve customer engagement and satisfaction with my product brand?

To help you better engage with your customers and build loyalty to your product brand, Braze has a more powerful answer with its AI-powered customer engagement platform. It combines Sage AI technology to personalize interactions across email, mobile apps, SMS and web messaging. With journey orchestration and real-time triggers, Braze can help you fine-tune your approach, cut churn and boost engagement, and is used by companies like retail and finance.

Another good choice is MoEngage, which is designed to deliver personalized customer experiences through omnichannel communication and AI-powered campaign optimization. Its suite of tools includes customer insights, website personalization and real-time transactional alerts. With scalable and secure architecture, MoEngage is geared for enterprise brands across industries and can help you boost engagement and ROI.

If you want to incorporate social media into your customer engagement, Emplifi offers AI-powered tools for social media marketing, eCommerce and customer service. Its Social Marketing Cloud, Social Commerce Cloud and Service Cloud tools let you schedule posts, analyze results and handle customer service, all designed to boost publishing efficiency and make data-driven decisions. The company's tools are designed to support modern customer engagement and commerce operations across social and digital channels.

Last, CleverTap is an all-in-one customer engagement platform that offers tools for personalization, automation and data analysis. With pre-built solutions for e-commerce, subscriptions and financial services, CleverTap can help you understand your customers and keep them loyal with empathetic and actionable insights. Its AI technology and flexible pricing means it can be used in a variety of ways to maximize customer lifetime value and overall engagement.