Pulsedesk is an all-in-one helpdesk system that taps into the ChatGPT technology to provide fast and consistent responses. It's got a single interface for managing multiple communication channels, delegation abilities for support agents, automation for triggering tasks, a knowledge base for self-service, and integration with more than 5,000 other apps through Zapier. With a mobile app and several pricing tiers, Pulsedesk streamlines customer support and boosts satisfaction.
Another option worth a look is Auralis, which uses conversational AI to handle up to 70% of customer requests immediately. It offers 24/7 support, multilingual support and integration with existing help desk software. With an Insights Dashboard, Helpdesk Assistant and Website Chat, Auralis offers efficient customer service and a better overall customer experience.
BoldDesk is a full-featured help desk system using AI and workflow automation. It includes an end-to-end ticketing system, knowledge base, task management and an AI copilot to help agents. With generative AI for quick responses and multilingual support, BoldDesk is designed to resolve a large percentage of customer inquiries on the first contact and improve customer service efficiency.