Question: I'm looking for a help desk software that integrates with my email system and automates repetitive tasks.

If you want a full-featured help desk software that integrates with your email system and automates some of the drudgery, Jitbit Helpdesk is a good option. It can integrate with several mail systems, let you customize email processing, use AI to generate automated responses and set up a shared team mailbox. The software also has automation of repetitive tasks, canned responses and a knowledge base. And with integration with Zapier to more than 500 other apps, Jitbit Helpdesk can be used to keep customer support running smoothly.

Another powerful option is BoldDesk, which uses AI and workflow automation to help you run your customer support operations. It's got an end-to-end ticketing system, knowledge base, task management, no-code workflow automation and an AI copilot that can help you respond more quickly and with more context. BoldDesk supports multilingual help desks and offers a 15-day free trial so you can see if it's for you.

If you want a more streamlined approach, check out Help Scout. This AI-powered system automates routine work, shortens resolution times and improves communication. It's got AI Drafts, AI Answers, AI Summarize and AI Assist that can help your support team focus on more complex interactions. The interface is designed to be easy to set up so you can get up and running quickly, and it's a good option if you want to improve your team's efficiency.

Last, Freshservice is an IT help desk designed to use AI to automate routine questions and tasks and to boost productivity. Freshservice offers omnichannel support, IT service management and real-time tracking of hardware and software. With integrations with many other apps, it's designed to cut down on repetitive work and boost customer satisfaction. It's a good option if you're looking for a way to run your IT operations more efficiently.