If you're looking for a business communication platform with a customizable phone system that includes features like auto attendants and call routing, GoTo is a top contender. GoTo has a broad portfolio of products, including GoTo Connect, which offers more than 100 customizable features for your business phone system. The company prides itself on ease of use, reliability and feature depth, so it's a good choice for companies large or small.
Another top contender is RingCentral, an all-in-one, AI-infused cloud communications platform. RingCentral offers a reliable business phone system, advanced business SMS, team messaging and AI-first video meetings. It also offers RingCX for omnichannel contact center solutions and event management, with extensive integration abilities to help you collaborate and get work done.
If you prefer a more customized approach, Nextiva has a unified business communication platform that covers voice, video, chat and email. Nextiva features include intelligent routing, AI-powered analytics and powerful call center tools. Its customizable plans and automation abilities make it a good choice for companies that want to reach customers through many different contact points.
Last, Intermedia has a feature-rich unified communications platform with a variety of cloud-based services, including a customizable phone system with auto-attendants and advanced call handling abilities. Intermedia supports hybrid and remote work with auto-attendants, hunt groups and presence indicators, so it's a good choice for companies in many industries.