Question: Can you recommend a business communication platform that offers a customizable phone system with advanced features like auto attendants and call routing?

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GoTo

If you're looking for a business communication platform with a customizable phone system that includes features like auto attendants and call routing, GoTo is a top contender. GoTo has a broad portfolio of products, including GoTo Connect, which offers more than 100 customizable features for your business phone system. The company prides itself on ease of use, reliability and feature depth, so it's a good choice for companies large or small.

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RingCentral

Another top contender is RingCentral, an all-in-one, AI-infused cloud communications platform. RingCentral offers a reliable business phone system, advanced business SMS, team messaging and AI-first video meetings. It also offers RingCX for omnichannel contact center solutions and event management, with extensive integration abilities to help you collaborate and get work done.

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Nextiva

If you prefer a more customized approach, Nextiva has a unified business communication platform that covers voice, video, chat and email. Nextiva features include intelligent routing, AI-powered analytics and powerful call center tools. Its customizable plans and automation abilities make it a good choice for companies that want to reach customers through many different contact points.

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Intermedia

Last, Intermedia has a feature-rich unified communications platform with a variety of cloud-based services, including a customizable phone system with auto-attendants and advanced call handling abilities. Intermedia supports hybrid and remote work with auto-attendants, hunt groups and presence indicators, so it's a good choice for companies in many industries.

Additional AI Projects

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GoTo Connect

Modernize and centralize communications with a unified, cloud-based phone and engagement system.

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JustCall

Automate workflows and optimize contact center operations with AI-powered features like call scoring, coaching, and live assistance, and 100+ integrations.

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Vonage

Unify global communications channels, improve customer satisfaction, and enable conversational commerce across multiple touchpoints with AI-powered tools and omnichannel engagement.

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Avaya

Deliver personalized, omnichannel customer experiences with Avaya's integrated, cloud-based platform.

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CloudTalk

Automates customer service and sales processes with AI-powered conversation intelligence, providing real-time call analytics and personalized customer experiences.

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Vonage

Delivers better customer experiences through AI-powered routing, omnichannel interactions, and integrated CRM capabilities, while improving agent productivity and team satisfaction.

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Ringostat

Manage inbound and outbound calls, track data, and make data-driven decisions with an all-in-one business phone and marketing performance platform.

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Voximplant

Add voice, video, messaging, and natural language processing capabilities to applications with a scalable, serverless CPaaS platform and AI integrations.

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Bright Pattern

Communicate with customers through multiple channels, including voice, email, chat, and messaging apps, with AI-powered automation and sentiment analysis.

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AIReception

Build virtual receptionists with hyperrealistic voices, offering 24/7 availability, human-like interactions, and perfect memory for seamless customer experiences.

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Twilio

Unlock personalized customer journeys across channels with a suite of APIs for messaging, voice, email, and user verification, enabling efficient engagement and acquisition.

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Wildix

AI-powered communication tools provide real-time assistance, summaries, and insights, enhancing training, customer interactions, and sales performance.

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Ringly

Automates customer service, answering calls 24/7, handling multiple customers simultaneously, and providing quick responses to reduce expenses by up to 80%.

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ZenCall

Forward calls to an AI agent that answers and handles them according to your instructions, freeing up your time and providing 24/7 customer support.

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My AI Front Desk

Automates 24/7 phone reception, scheduling, and Q&A, providing human-like responses to complex customer inquiries, even outside business hours.

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PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

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LeadDesk

Boost outbound sales and customer service with customizable campaigns, omnichannel communications, and high-quality audio on over 500 million calls per year.

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Ringba

Maximize call marketing ROI with advanced tracking, attribution, and analytics, powered by AI-driven insights and real-time call management.

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Webex CPaaS

Automates end-to-end customer journeys across 16+ channels, providing personalized interactions and centralized control with real-time reporting and security tools.

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Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.