Question: Is there a customer support software that offers a knowledge base feature to reduce support requests and provide self-service options to customers?

Moveo is an enterprise-level conversational AI platform that automates customer support by turning previous conversations into a knowledge base. It uses proprietary large language models (LLMs) that are fine-tuned for customer support, so your data is private and secure. Moveo has a no-code interface, sophisticated analytics, support for multiple languages, and omnichannel integration, and is geared for industries like financial services and eCommerce.

BoldDesk offers an all-in-one help desk software with features like an end-to-end ticketing system, knowledge base, task management, and AI-powered tools to help agents respond more quickly. The platform supports multilingual help desks, has a 15-day free trial, and integrates with other tools, so it's a good option for companies of all sizes.

Brainfish is an AI-powered help center and content platform that answers customer questions in real-time, without the need for traditional chatbots. It integrates with human support software like Zendesk and Intercom, and supports more than 30 languages. It's a good option for companies looking to modernize their customer support and reduce support volume.

Document360 is a knowledge base tool to create, manage and share knowledge bases for customers and teams. It offers a customizable knowledge base site, advanced editor and powerful search. Document360 integrates with more than 120 tools and is good for technical writers, product owners and customer support teams who need to streamline documentation and increase productivity.