Question: Can you recommend a tool that automates customer service interactions and captures leads?

Haptik screenshot thumbnail

Haptik

If you're looking for a platform to automate customer service and capture leads, Haptik is a top choice. Haptik leverages Generative AI to manage the entire customer journey, including fast and accurate customer support through its Gen AI Web Q&A feature. The platform also offers a Gen AI Sales Assistant to help customers make informed purchases and intelligent analytics to track performance. Haptik supports multiple channels like WhatsApp, Instagram Direct and Google Business Messages, making it a flexible tool to improve customer satisfaction and capture leads.

Ada screenshot thumbnail

Ada

Another top option is Ada, an AI-powered customer service automation platform. Ada replaces traditional chatbots with AI-powered agents that can resolve more than 70% of customer requests, connecting to existing knowledge bases and data from important business systems. It supports multiple languages and channels, including voice and email automation, and offers AI coaching to optimize customer service. Ada has shown impressive results, including a 2x increase in automated resolution rate and $2.7 million in annual savings.

Brainwave screenshot thumbnail

Brainwave

For companies that want to automate lead generation and scheduling, Brainwave is another option. Brainwave uses ChatGPT technology to automate customer requests and provide 24/7 multilingual support. It includes AI-powered lead generation and qualification, intelligent meeting scheduling, and integration with third-party services like Google Calendar and CRM systems. This tool can be used as a public-facing tool or internal assistant, maximizing lead generation and customer support.

Dixa screenshot thumbnail

Dixa

Last, Dixa offers a conversational customer service platform that spans multiple channels through a single interface. Dixa includes AI-powered conversations, intelligent routing and analytics to optimize customer service. It also integrates with other apps to provide a seamless customer experience, making it a powerful tool to automate routine tasks and improve customer satisfaction.

Additional AI Projects

Verloop screenshot thumbnail

Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

Ultimate screenshot thumbnail

Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

Forethought screenshot thumbnail

Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

Conversica screenshot thumbnail

Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

Tiledesk screenshot thumbnail

Tiledesk

Automate customer service with AI Agents, leveraging large language models for accurate responses, and seamlessly hand over to human agents when needed.

helpix screenshot thumbnail

helpix

Provides automated, intelligent customer service across multiple channels, responding immediately in customers' native languages with human-like conversations.

boost.ai screenshot thumbnail

boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

MetaDialog screenshot thumbnail

MetaDialog

Automate up to 87% of customer support conversations with AI-powered multilingual support, ensuring precise and compliant answers at scale.

Kustomer screenshot thumbnail

Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

Helpshift screenshot thumbnail

Helpshift

Blends human experts with AI technology to create a seamless customer experience, increasing satisfaction while decreasing support costs.

Algomo screenshot thumbnail

Algomo

Automates and personalizes customer interactions, answering up to 85% of repetitive questions, and delivering top-notch support through AI-driven chatbots and live chat.

DigitalGenius screenshot thumbnail

DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

IntelSwift screenshot thumbnail

IntelSwift

Automate customer-facing processes with AI-powered chatbots, personalized product recommendations, and human handoff, transforming support centers into profit centers.

DeepConverse screenshot thumbnail

DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

Auralis screenshot thumbnail

Auralis

Automates up to 70% of customer support requests instantly, providing 24/7 accurate answers and support, while reducing handle time and increasing customer satisfaction.

My AskAI screenshot thumbnail

My AskAI

Handles up to 75% of support requests, integrating with existing live chat tools to free up time and reduce costs with quick and efficient answers.

Help Scout screenshot thumbnail

Help Scout

Automates routine tasks, cuts resolution time, and smooths communication with AI-driven features, freeing your support team to focus on more personal, high-value work.

LivePerson screenshot thumbnail

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

Quickchat AI screenshot thumbnail

Quickchat AI

Build custom AI Assistants with a no-code platform, featuring multilingual support, adjustable conversation styles, and knowledge base building for tailored customer interactions.

ASAPP screenshot thumbnail

ASAPP

Combines automation, agent augmentation, and interaction intelligence to supercharge human performance in contact centers, delivering exceptional customer experiences at scale.