If you're looking for a customer experience platform with 24/7 support in multiple languages across multiple channels, Intellecta is a good option. Intellecta is an AI-powered platform that offers multilingual support through chat, social media and email to help businesses prevent lost sales. It integrates with leading e-commerce applications and offers real-time insights from social networks and other channels to improve customer satisfaction and autonomous ticket resolution.
Another good option is Ada, which automates customer service with AI. Ada supports more than 50 languages and uses existing knowledge bases to deliver personalized responses. It automates support across multiple channels, including the web, mobile, social media, SMS and phone, so it's a good option for companies that want to improve customer satisfaction and cut operations costs.
If you're looking for a more general-purpose conversational AI system, Auralis is worth a look. Auralis supports more than 100 languages and offers in-app messaging, Support CoPilot and an Insights Dashboard. It integrates with existing help desk software, so it's easy to get up and running and to synchronize data in multiple formats for better customer satisfaction and efficiency.