Question: Is there a customer data platform that can help me predict customer churn and provide targeted retention strategies?

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Faraday

Faraday has a broad range of customer behavior prediction abilities. It lets companies forecast spending, predict churn and personalize customer interactions through a developer-level API. With unified data and AI, adaptive discounting and content personalization, Faraday is a full-featured platform with security and privacy controls, and it can be deployed in a variety of environments.

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Twilio Segment

Another top choice is Twilio Segment, which ingests, cleans and activates customer data for real-time insights. It automatically enriches customer profiles with every interaction and unifies data across profiles through more than 450 pre-built connectors. Twilio Segment's AI for customer behavior prediction and robust data governance capabilities make it well-suited for optimizing ad spend and customer experience.

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mParticle

For a platform that combines real-time data quality and governance with AI-powered insights, check out mParticle. It offers a single customer view across all touchpoints, predictive outcomes and journey analytics. With integration with more than 300 marketing and analytics tools, mParticle can help businesses of all sizes with flexible pricing and world-class support for rapid onboarding.

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Treasure Data

Last, Treasure Data is a customer data platform leader, according to Gartner. It builds a single customer profile from historical and real-time behavior, using AI to make predictions and improve sales and efficiency. Treasure Data's robust data governance and business growth strategies make it a good choice for companies trying to break down data silos and reduce churn.

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