Question: I'm looking for a CRM that can handle a large volume of customer interactions across multiple channels, including email, SMS, and WhatsApp.

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Bird

If you're looking for a powerful CRM that can handle a high volume of customer interactions across different communication channels, Bird is a good option. It processes more than 5 trillion messages per year through Email, SMS and WhatsApp. The platform is geared for large-scale customer interaction and for personalizing marketing through its AI-powered system. It includes tools for targeted campaigns, customer journey mapping and APIs for Email, SMS and WhatsApp. Bird also can handle payment processing with features like one-click checkouts and supports more than 160 currencies.

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Salesforce

Another powerful CRM option is Salesforce. It's an AI-powered CRM that unifies marketing, sales and service teams on a single platform. Among its features are Einstein for a 360-degree customer view, AI Copilot for building relationships and Data Cloud for integrating external data to personalize customer experiences. Salesforce also offers industry-specific solutions and customizable pricing, so it can work for companies large or small that want to modernize operations and improve productivity.

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Kustomer

If you're looking for a more basic CRM with strong AI abilities, Kustomer is an option. Kustomer offers omnichannel messaging, a single customer view and AI-powered automations. It's designed to improve agent productivity and customer satisfaction while lowering operational costs. The platform integrates with more than 60 apps and comes with advanced reporting and analytics, so it can be a good option for companies looking to improve their customer service operations.

Additional AI Projects

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Salesforce

Empower your team with AI-driven insights to close deals faster, and manage all customer relationships in one place with a complete CRM platform.

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Salesforce

Unifies marketing, sales, service, and commerce in one place, enabling personalized customer experiences and AI-driven productivity and efficiency.

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Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

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Simla

Manage customer interactions across WhatsApp, Facebook, Instagram, and websites in one interface, automating responses with AI-powered chatbots.

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Twilio

Unlock personalized customer journeys across channels with a suite of APIs for messaging, voice, email, and user verification, enabling efficient engagement and acquisition.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Vtiger

Unify marketing, sales, and support teams with a 360-degree customer view, streamlining operations and driving business growth.

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CommBox

Consolidates all channels into a unified inbox, empowering businesses to efficiently address customer requests with automation and AI-driven human touch.

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SugarCRM

Gain customer and business insights with data-driven predictions, and leverage AI-powered features to flag high-priority prospects and lead scoring.

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HelpCrunch

Consolidate all customer communication channels into one multichannel support interface.

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Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.

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Marketing Cloud Engagement

Delivers personalized marketing and automated journeys across channels, orchestrating every touchpoint for a consistent brand message and unique customer experience.

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Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

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Klenty

Automates sales outreach across multiple channels, personalizing interactions and identifying ideal prospects with AI-driven intelligence and data enrichment.

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Iterable

Delivers personalized customer experiences across multiple channels using real-time data, building one-on-one relationships and maximizing impact.

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Omnichat

Centralizes multichannel messages, enabling fast customer support, automated customer journeys, and cohesive shopping experiences across websites and social media.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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ActiveCampaign

Supercharge marketing automation with AI-driven insights, personalizing customer experiences across multiple channels and integrating with 900+ tools.

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Klaviyo

Leverages AI to unify customer data, predict behavior, and personalize marketing messages across multiple channels, including email, SMS, and mobile push.

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Zixflow

Manage customer relationships from prospecting to deal closure with an all-in-one CRM, marketing automation, and engagement platform featuring AI-driven personalization.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.