Question: How can I create a conversational AI that integrates with my existing CRM system?

Conversica is a mature platform geared for revenue teams. It uses self-supervised AI models to mimic human conversation, for example to engage and qualify leads. With sophisticated NLU and NLG models, Conversica can span multiple channels of conversation and can integrate with popular CRM and customer success systems to help improve customer retention and revenue.

Another option is Haptik, which offers a broad range of tools for managing customers across their lifecycles. That includes Gen AI Web Q&A for quick answers, Gen AI Sales Assistant for personalized advice, and Intelligent Analytics to track performance. Haptik offers multichannel support on WhatsApp, Instagram and other channels, and says it's helped customers achieve big improvements in customer satisfaction and operational efficiency.

For a more scalable option, Quiq uses Generative AI and Large Language Models to provide customers with fast and accurate help. Quiq's platform supports asynchronous conversations and can integrate with several CRM systems, with features like convert calls to text, outbound messaging and payment processing. It's designed to automate customer support while maintaining human touch, so it's well suited for large businesses looking to improve their customer experience.

Last, Quickchat AI is a no-code platform to build your own AI assistants for customer support, lead generation and other tasks. With multilingual support and customizable conversation styles, Quickchat AI integrates with helpdesk and CRM systems, and it's a flexible foundation for a wide range of business needs. Its drag-and-drop interface and several pricing tiers mean it's available to businesses of different sizes and needs.