Question: Do you know of a cloud-based customer engagement platform that is scalable, secure, and easy to integrate with external applications?

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MoEngage

If you're looking for a cloud-based customer engagement platform that is scalable, secure, and easy to integrate with external applications, MoEngage is a great option. This platform uses AI to optimize interactions and deliver personalized customer experiences across multiple channels. It offers customer insights and analytics, omnichannel communication, customer journey orchestration, and AI-powered campaign optimization. MoEngage is designed to be scalable and secure, making it suitable for enterprise-level brands across various industries.

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Braze

Another strong contender is Braze, which uses AI to manage personalized, real-time interactions between consumers and brands. It offers data activation, journey orchestration, cross-channel messaging, and real-time execution. Braze is designed to be scalable and secure, ensuring compliance with global privacy and security regulations. It is particularly suited for industries like retail, media, finance, travel, and on-demand services.

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Netcore Cloud

For a comprehensive solution, Netcore Cloud provides an all-in-one customer experience platform that uses AI to build personalized relationships with customers. It supports multiple channels for customer engagement, including email, SMS, push notifications, in-app messages, and WhatsApp. Netcore Cloud handles vast amounts of data and offers easy-to-use dashboards to monitor user behavior and engagement trends. It is a flexible option suitable for businesses of all sizes and industries.

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Comm100

Lastly, Comm100 is an omnichannel communication platform that centralizes customer engagement across multiple channels. It features enterprise-class live chat, automation of over 80% of queries with custom and generative answers chatbots, ticketing, and messaging management. Comm100 is built with security and privacy in mind and is well-suited for industries like higher education, banking, healthcare, insurance, and government.

Additional AI Projects

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.

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boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

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Moveo

Automates customer support with generative AI agents, converting historical conversations into a knowledge base, and provides advanced analytics for improvement.

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Sprinklr

Unifies customer experience management across channels, driving 40% higher productivity with AI-driven insights, automation, and centralized governance.

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CleverTap

Unlock deeper customer insights and drive personalized experiences with automated campaigns, data analytics, and experimentation tools.

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Quest Labs

Personalize in-app experiences with AI-powered segmentation, generating customized UI, text, and images at scale without requiring engineering resources.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Iterable

Delivers personalized customer experiences across multiple channels using real-time data, building one-on-one relationships and maximizing impact.

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Vergic

Delivers personalized digital experiences by understanding customer behavior, value, and journey, enabling proactive engagement and efficient interactions.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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indigitall

Orchestrate automated, personalized communications across multiple channels to create a unified omni-channel approach, increasing user engagement and conversions.

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Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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Marketing Cloud Engagement

Delivers personalized marketing and automated journeys across channels, orchestrating every touchpoint for a consistent brand message and unique customer experience.

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Drift

Personalizes conversations across the buyer's journey, using conversational AI to automatically qualify and convert visitors with tailored experiences.