Question: Can you recommend a cloud-based solution for secure and reliable business communication with customers and suppliers?

If you're looking for a cloud-based option for secure and reliable business communications with customers and suppliers, RingCentral is a strong contender. It offers a broad platform for phone, message, video, contact center and virtual event services. The platform includes features like AI-first video meetings, secure cloud faxing and omnichannel contact center management. RingCentral can be extended with APIs and SDKs, integrates with other business apps and works globally, and is good for businesses and small businesses.

Another good option is Retarus, which lets companies modernize their messaging infrastructure and automate business processes. The platform offers secure communication services like an Email API, Fax Infrastructure and Intelligent Document Processing that can help with regulatory compliance like GDPR and HIPAA. With a cloud infrastructure that's scalable and reliable, Retarus offers cost savings and higher productivity, in particular for health care and finance.

Kaleyra is another contender, with an omnichannel communication platform that includes SMS, voice, WhatsApp and chatbots. It offers secure, reliable and scalable options with sophisticated analytics and 1600+ operator connections in 190+ countries. Kaleyra features like call masking, progressive dialer and video calling can help automate communication workflows and improve customer service, so it's good for many industries.

If you want a centralized option, check out GoTo Connect, which offers a cloud-based phone system and customer engagement software. The platform offers multichannel engagement across SMS, webchat, email, social media and video. With 99.999% uptime and enterprise-grade security, it offers insights into customer interactions and team performance. GoTo Connect is scalable and accessible from anywhere, so it's a good option for businesses that want to centralize their communications.