Question: Is there a chatbot solution that can collaborate with human agents to improve customer support and sales conversions?

If you're looking for a chatbot solution that works in conjunction with human agents to enhance customer support and sales conversion, Algomo is a good choice. Algomo's AI-powered customer interaction platform automates and personalizes customer support to convert prospects into customers. Some of its key features include an AI chatbot that handles up to 85% of repetitive questions, live chat with human and AI triaging, and integrations with platforms like Shopify and Hubspot. It offers industry-specific solutions for e-commerce, travel, and SaaS businesses and offers a free trial period to try out its features.

Another good option is Haptik, a Conversational CRM that uses Generative AI for customer lifecycle management across industries such as Retail, Fintech, and Healthcare. Haptik offers features like Gen AI Web Q&A for fast support, Gen AI Sales Assistant for personalized buying guidance, and Multi-Channel Support across WhatsApp, Instagram and more. It has shown strong results, including a 68% repeat rate on WhatsApp commerce and 125% NPS improvement, so it's a good option if you want to improve customer satisfaction and generate leads.

If you're looking to drive conversions across the customer journey, take a look at Conversica. This platform uses advanced AI models to simulate human-like conversations, for example handling lead engagement and qualification. Conversica supports multilingual and omnichannel conversations and integrates with leading CRM and Customer Success platforms. It can help businesses generate revenue, automate workflows and open up new revenue streams.

Last, Verloop offers a conversational AI platform to automate customer support, personalize interactions, and boost agent productivity. Verloop.io offers automated chat and voice support, agent empowerment tools, contextual conversations, and NLP-powered FAQs. It's good for industries like e-commerce, banking, and travel, and has been shown to improve response times and customer satisfaction.